Introduction

Welcome to Cherubs and Dust Cleaning and Nanny Agency. These Terms and Conditions govern your use of our website, apps, and services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Service Description:

Cherubs and Dust Cleaning and Nanny Agency provides cleaning and nanny services to customers. Our services are offered through our website and mobile applications.

User Responsibilities

1. Account Registration: To use our services, you may need to register for an account. You agree to provide accurate and complete information during registration and to keep this information up to date.

2. Service Use: You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You must not use our services in any way that causes harm to any person or entity.

3. Security: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.

Bookings and Payments

1. Booking Process: You can make a booking through our website or mobile app. Once a booking is made, you will receive a confirmation email with the details of the service.

2. Payment: All payments must be made through our selected third-party payment processors, PayPal, Stripe, or Braintree. Payments are encrypted using Secured Sockets Layer (SSL) technology. We do not store any credit or debit card details.

3. Cancellations and Refunds: If you need to cancel a booking, you must do so within the time frame specified in your booking confirmation to be eligible for a refund. Details of our cancellation and refund policy are provided during the booking process.

Service Provider Responsibilities

1. Quality of Service: Service providers are responsible for performing the services to a high standard. If you are not satisfied with the service provided, please contact us so we can address your concerns.

2. Insurance: Service providers must have appropriate insurance to cover any potential damages or losses that may occur during the provision of services.

Liability

1. Limitation of Liability: To the maximum extent permitted by law, Cherubs and Dust Cleaning and Nanny Agency will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.

2. Indemnification: You agree to indemnify and hold harmless Cherubs and Dust Cleaning and Nanny Agency, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms and Conditions.

Privacy Policy

Our Privacy Policy, which is incorporated into these Terms and Conditions by this reference, further describes the collection and use of information on this site and our apps. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website. You are advised to review these Terms and Conditions periodically for any changes. Your continued use of the service after the posting of changes constitutes your acceptance of such changes.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Cherubs and Dust Cleaning and Nanny Agency
Tamworth, NSW, 2340, Australia
Email: info@cherubsanddust.com.au
Phone: 0448 133 331

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.